Known Issue: Registration is blocked due to a General Hold on the account in the student portal.

Next Steps:

Step 1: If you have not yet reapplied, please go to https://apply.byupathway.edu and submit a new application.

Step 2: If it says that you are already admitted and do not need to reapply, please log into the Help Center and click + Submit New Request with the following information:

• Title: Unable to Remove General Hold

• Topic: Other

  • Select System Issue

  • Paste the URL of the Holds & Alerts page

• Attachment: Screenshot of Holds & Alerts page in the student portal showing the General Hold