Knowledge Base - Article Details
Holds on my Accounts & How to Remove Them
There are a few different reasons why you may have a hold on your account. Holds can prevent you from performing certain actions, like registering for classes. Below you will find the different holds that could affect your account, instructions on why a hold might have been added, and how to remove it.
Ecclesiastical Endorsement Hold
If you are in a certificate or degree program, you are required to have an active ecclesiastical endorsement to participate. You may be placed on hold if any of the following are true:
You have never received an ecclesiastical endorsement
You have not received an ecclesiastical endorsement for over a year (i.e., endorsement has expired)
Your endorsement has been rescinded
Resolution: Once you complete the endorsement process and receive a valid endorsement, your ecclesiastical endorsement hold will be removed automatically.
How to Remove Ecclesiastical Endorsement Holds: https://help.byupathway.edu/knowledgebase/article/?kb=KA-02292
Finance Hold
All students are required to pay their tuition to register for the next term or to be awarded a credential (certificate or degree).
Resolution: Once tuition has been paid in full and the balance reaches zero, the hold will be removed automatically.
How to Remove Finance Holds: https://help.byupathway.edu/knowledgebase/article/?kb=KA-02291
Honor Code Hold
You are expected to abide by the CES honor code. When honor code or behavioral concerns arise, you may be placed on hold until such concerns are resolved through the Student Wellness Office. You may be placed on hold for one or more of the following reasons:
Honor Code Violations
Academic Dishonesty
Disruptive Behavior
Title IX/Sexual Misconduct
Resolution: Removal of these holds is coordinated through the Student Wellness Office. Once you have met the requirements as determined by the Student Wellness Office, the hold will be removed by a representative of that office.
