Knowledge Base - Article Details

There are a few different reasons why a you may have a hold on your account. Holds can prevent you from performing certain actions, like registering for classes. Below you will find the different holds which could effect your account, instructions on why the hold might've been added to your account, and how to remove the hold. 

Ecclesiastical Endorsement Hold

If you are in a certificate or degree programs it is required to have an active ecclesiastical endorsement in order to participate. You may be placed on hold if any of the following is true: 

  • You have never received an ecclesiastical endorsement 

  • You have not received an ecclesiastical endorsement for over a year (i.e. endorsement has expired) 

  • Your endorsement has been rescinded 

Resolution: Once a you complete the endorsement process and receives a valid endorsement, your ecclesiastical endorsement hold will be removed automatically.  

How to Remove Ecclesiastical Endorsement Holds: https://help.byupathway.edu/knowledgebase/article/?kb=KA-02292

Finance Hold

All students are required to pay their tuition in order to register for the next term or to be awarded a credential (certificate or degree). 

Resolution: Once a you have paid their tuition in full and has reached a zero balance, the hold will be removed automatically.

How to Remove Finance Holds: https://help.byupathway.edu/knowledgebase/article/?kb=KA-02291

Religion or Gathering Hold

During EnglishConnect and PathwayConnect, you are required to attend a gathering. In addition, anyone in PathwayConnect and Certificate & Degree programs are also required to attend a Religion class. If you have not selected your gathering and/or their Religion Gathering Time may be placed on hold until they have done so.  

Resolution: Once you've successfully selected a gathering or class time in your portal, the hold will be removed automatically.  

How to Remove a Religion or Gathering Hold: https://help.byupathway.edu/knowledgebase/article/?kb=KA-02467

Honor Code Hold

You are expected to abide by the CES honor code. When honor code or behavioral concerns arise, you may be placed on hold until such concerns are resolved through the Student Wellness Office. You may be placed on hold for one or more of the following reasons: 

  • Honor Code Violations 

  • Academic Dishonesty 

  • Disruptive Behavior 

  • Title IX/Sexual Misconduct 

Resolution: Removal of these holds is coordinated through the Student Wellness Office. Once you have met the requirements as determined by the Student Wellness Office, the hold will be removed by a representative of that office.

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