Knowledge Base - Article Details
Known Issue: Gatherings are scheduled but not showing in Student Portal.
Cause: Issue may occur after selecting another Gathering such as an EnglishConnect Gathering. It also may occur due to a system issue that deactivates the selected Gathering.
Next Steps:
Step 1: Try to reschedule your Gathering.
Step 2: If a Server Error message appears or no Gathering times show, log into the Help Center to create a ticket.
Step 3: Sign in and choose
- Title: "My Gathering Dropped, Unable to Reschedule"
- Copy and paste website URL
- In description box, provide a brief description of the issue
- Add a screenshot as an attachment
Step 4: Click Submit
