Knowledge Base - Article Details · Customer Self-Service

If you're seeing "No Active Courses" in your Class Schedule and have a PathwayConnect Gathering Hold but are unable to select a Gathering, please do the following:

Go to https://help.byupathway.edu/
Sign-in with your byupathway.edu email
Click Submit a New Request
Title-No Active Courses Found
Topic-Class Schedule – Add a course/register
Choose number of classes to add as 1
In the description write that you need the correct PathwayConnect courses added so that you can choose a Gathering. Please notify when the correct course(s) have been added so I can choose the Gathering.
Check the box about understanding holds need to be resolved
Click Submit

Note: If you're experiencing this issue, it's often because you need to retake a PathwayConnect course. If you already know which course it is, please be sure to include that information in the description.