Issue:  Student has a Gathering Hold preventing them from registering.

Solution:All active PathwayConnect students are required to choose a Gathering day and time.

• To clear the hold, please do the following:

  • Go to your student portal.

  • Navigate to Academics > Gatherings.

  • Click Schedule.

  • Choose a Day and Time that works best and submit your selections.

• Once your Gathering selection is submitted, the Hold should be cleared.

Note: Students that have graduated from PathwayConnect and have moved on to Certificates and Degrees do not have to choose a Gathering.
If you are placed on a Gathering Hold incorrectly, please log into the Help Center at https://help.byupathway.edu/ and submit a new request with the following information:

• Title: Erroneous Gathering Hold

• Product/Service: Gathering Hold

• Description: specify the reason you shouldn't have a gathering hold (i.e. "I have just completed PathwayConnect and shouldn't be in a gathering" or "I am a Certificates and Degrees student and shouldn't have to select a gathering", etc.)

• Attach a file:include a screenshot of the hold on your account