If you are experiencing a technical issue, please try clearing your cache and cookies, opening an incognito window, or using several different browsers and devices to mitigate the problem.
 
Clearing your cache and cookies:

Opening an incognito window:

  • Google Chrome
    • Desktop
      • Ctrl + Shift + N (Windows/Linux)
      • Command + Shift + N (Mac) 
    • Mobile
  • Microsoft Edge
    • Desktop
      • Ctrl + Shift + N (Windows/Linux)
      • Command + Shift + N (Mac) 
    • Mobile
  • Mozilla Firefox
    • Desktop
      • Ctrl + Shift + P (Windows/Linux)
      • Command + Shift + P (Mac) 
    • Mobile
  • Safari
    • Command + Shift + N (Mac) 
    • iOS

If these general troubleshooting steps do not resolve your issue, please Create a Case through the Help Center.

If you are unable to access the Help Center:

  1. Visit https://byupathway.edu.
  2. Click the Help button at the top of the page.
  3. Go to the Future Students section (even if you are a current student).
  4. Under Enrollment Help, select Submit Request.